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Contact RockBros USA Customer Service

How to Reach a Person at RockBros USA

Verified Contact Information

Customer Service Number:

  • 1-347-529-4431
    This number is currently not in service
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Send Message

Customer Service:

info@rockbrosusa.com

General Info:

rockbrosusa@gmail.com

RockBros USA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular RockBros USA Phone Number
1 (347) 529-4431
Average Calls duration
27 seconds
Most Popular RockBros USA Email Address
info@rockbrosusa.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

RockBros USA Website:

RockBros USA Help Center:

Corporate Office Address:

RockBros USA LLC
758 Lidgerwood Ave.
Elizabeth, New Jersey 07202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:30am - 5:00pm

More contact details

Why Customers Call RockBros USA?

Top Reasons of Customers Calls

  • Shipping and Delivery 33%
  • Customer Inquiries & Issues 22%
  • Product/ Service 14%
  • Return/ Replace 13%
  • Request for Information 13%
  • Account 3%
  • Activation/ Cancellation 1%
  • Staff 1%

Shipping and Delivery

33%
  • "Package never arrived"
  • "Shipping"
  • "I never received mi package"

Customer Inquiries & Issues

22%
  • "No show on items"
  • "Since dec 5 I placed two orders hasn't received anything"
  • "Never got email"

Product/ Service

14%
  • "Broken stsnd"
  • "Defective bike repair stand"
  • "Your number doesn't work and I want to ask about the right fit for my circumstances."

Return/ Replace

13%
  • "Return"
  • "To return an item damaged before opening."
  • "Returns"

Request for Information

13%
  • "Concerning about my order"
  • "No status on my orders"
  • "I want help finding the right fit for my circumstances"

Account

3%
  • "Locked out."
  • "Lock forgot combination"

Activation/ Cancellation

1%
  • "I want to cancel a cancellation request"

Staff

1%
  • "Customer Service"

Compare RockBros USA Customer Service To

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